Q&A: Cartridge problems with canon copier??
Question by omari_revolutions: Cartridge problems with canon copier??
Recently I bought a refurbished toner cartridge for my Canon NP 6412 copier. It took me a while to figure out how to install the cartridge because this was the first cartridge-change we’ve don with it so far, (we bought the copier used). Anyways, I finally managed to stick it in there and I tried to power up the copier, but, lo and behold, the “no toner” light was still flashing and the copier was not responding when I tried to copy something. I’m pretty sure I put the cartridge in right, but can anyone give me more detailed instructions, or at least a link that has detailed instructions for said copier? Thanks in advance!
Best answer:
Answer by Jack S
Most cartridges have a anti-leak strip that must be removed, usually from the side. Go to the Canon site and in support you should be able to find the owners manual with complete instructions on changing toner.
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Its an old copier that Canon doesn’t have a manual for. Remove the toner cartridge and rock it back and forth as well as side to side. That will distribute that toner more evenly.
Although I don’t think refurbished toner will have the side flap that you need to pull out, but you could check for that. It’ll be a black, blue, or orange flat that you snap and pull. When you pull it, an aluminum colored film will be removed with it. But again, that’s only for new toners so I wouldn’t expect it to be on the refurbished…